At UzonMart, we are committed to providing our customers with the best possible experience. We stand by the quality of our services and products. However, we understand that there may be situations where you need to request a refund. Please read this policy carefully to understand your rights and responsibilities when it comes to refunds.

1. Refund Eligibility:

  • Subscription Plans: We do not offer refunds for subscription plans once they have been billed. If you wish to cancel your subscription, it will not be renewed, and you will not be billed again.

  • Individual Products: We do not provide refunds for individual products unless the product is delivered in a damaged or defective condition. In such cases, please refer to our "Damaged or Defective Products" section below.

2. No-Refund Policy:

Please note that we do not issue refunds for the following reasons:

  • Change of mind or personal reasons.
  • Inability to use the services or products.
  • Failure to cancel a subscription plan before the renewal date.

3. Processing Time:

Refund requests will be processed within [X] business days of receiving your request. Please allow additional time for the funds to appear in your account, as this may vary depending on your payment method and financial institution.

4. Amendments to This Policy:

UzonMart reserves the right to amend this refund policy at any time without prior notice. Any changes to this policy will be posted on our website, and the revised policy will apply to all refunds requested after the date of the change.

5. Contact Information:

If you have any questions about this refund policy, please get in touch with us at [].

This refund policy is effective as of [10/10/2022].

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